EMAIL NOTIFICATION

Submitted by thinkbox00 on 2013-05-28

Good day,

I am really amazed with this software. Well engineered.

I just have a concerned about email notification, the cron job seems not to running. I have activated the cronjob on our server (centOS) and I already activated the mbstring but still not working perferctly.

I guess my question is.. do I have to do something with the job.php file? Do I need to edit something in it?

I did specify the email address of the server(admin). I also added alerts, specify email address under notification on the user account.

I have I done wrong?

Thanks in advance and more power to this software.

To make sure that the cron job is running, just look at the Event Log in the Administration Panel. There should be some entries saying "Cron job started" and "Cron job finished".

Also note that notifications are only sent when there is something to notify about, for example new or modified issues.

Regards,
Michał

Thank you for the quick response Michal.

I got this error : PHP Error: Output generated before sending the response in on line 0

See other information below.

Event Details
Type: Cron
Severity: Error Error
Date: 05/29/2013 09:24
Message: Cron job finished with error
User name:
Host name: unknown

I know a lil bit of scripting, can you please tell me what should I do?
Where can I specify the hostname? and why is it showing nothing under Username? What's with the Serverity?

I am sorry if Im taking much of your time for my questions. I am still trying to understand WebIssue Workflow.