Hi,
I tried to find a soulution to alert every user automatically if another user creates a new issue signed to somebody. For example user A creates an issue signed to user B. In this case user B won't get email normally untill subscribeing to this issue but he doesn't now about the issue. So I created a Public View "Signed to me" (Signed="[Me]" AND Status <> "Finished") and created a Public Alert too in the All Projects -> Bugs forder where I selected the Public View "Signed to me".
It works quite well. If I created an issue and I signed it to somebody the cron job will notify him within one hour. The problem is if I signed the issue for more than one user the email alert won't work. However it would be critical to notify more involved person.
How could I solve this problem? Is there any solution for this? Thanks a lot!
Best regards,
Miklós
How do you assign an issue to multiple persons? Using a multi-select attribute? In that case you can simply use the "contains" operator instead of "equal" in the view condition.
Regards,
Michał
Yes, the "Signed" column has got the "Multiple selection" detail and I separated the names with comma. I'm going to try the "contains" operator. Thank you!
Regards,
Miklós