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Errors after rebuild WebIssues server

Submitted by shaupt on

Hello all,

we had to rebuild our old WebIssues server because the operating system version is no longer supported. The new server uses AlmaLinux 8.5 and WebIssues version 1.1.5. The Database is the same as before.

Datenbankserver:MySQL 5.5.5-10.3.28-MariaDB

PHP-Version:7.2.24 (fpm-fcgi)

Web-Server:Apache/2.4.37 (AlmaLinux) OpenSSL/1.1.1k

Currently we always get errors when running the cronjob.

unable to access webissues from off the server

Submitted by mleppelman@par… on

I got webissues working on one of our server running windows server 2019 with IIS 10.  It runs great on the server.  If I try to access it from any computer other then the server it is installed on I can't access it.  I get page stating the webpage can't be found.  I have even tried the client and that couldn't get the info from the server either.  I have the windows firewall turned off so I know that isn't the problem.

reply to ticket as email

Submitted by noxtras on

Hello,

Why doesn't WebIssues support replying to a incoming ticket via email? It can receive emails, it can send emails... but not when directly replying to one. I get it that it's not supposed to be a helpdesk system, but it's 99.9% there:)

What framework does WI use? I know PHP, I could add a button and call the mailer, but I'm wondering why it's not already there? Are there security implications or what else?

Thank you.