General discussion and support

Description

This forum is obsolete and kept for archival purposes only. Please report bugs and feature requests on GitHub.

File upload

Submitted by SteveBird on

Hi, I have successfully installed and started to use WebIssues - great system! Only function I can't get to work is attaching files to issues.

As soon as you click the OK button in the 'Add Attachment' page the msg 'An error occurred while uploading the file' is displayed.

I have followed the advice in the manual about configuring PHP and the various file size params. I am not entirely sure where files greater than the 'store in database' setting are stored so can't check the directory permissions.

Any advice on where I should continue looking?

Some feedback on downloads page and qt4/qt5 compatability

Submitted by pztrn on

As per webissues.mimec.org/node/891, webissues client failing on FreeBSD with Qt5, so I decided to try to build with Qt4, as download page states that it can de build with Qt 4.7 or newer.

First issue - application paths, which I solved by replacing QStandartPaths with QDesktopServices.

Second - QAccessibilityEvent. It is used in a way which incompatible with Qt4 (tested with qt4 4.8.7), therefore it can't be built with Qt4. For example:

Issue in email notifications

Submitted by Suraj Singh Rathore on

Hi Team,

We are using webissues 1.1 from last 2-3 years.
Now we want to enable email notification for any activity on any task (immediate notification)
We have configured custom SMTP server and test mail is coming to our email I'd. Also configured manage alert on my task folders. But I am not getting any email.

Our cron is running for more than 2 hours and not finishing properly.
It's getting timeout after 2 hours.
How to resolve this issue. Can we increase cron timeout?