General discussion and support

Hi !
I've got a problem with my company's webissues. Someone must have touched something or whatever ; the problem is here. Our Desktop Client can't display an issues anymore. When your checking the different projet, none of them appear and when your crating an issue from this client the window that opens says the following 'Unknown Issue' and at the bottom 'This view is not accessible'.
The fact is, everything is created and accessible from the web client.
After an hour of reasearch in the logs and the settings we just give up.

Hello folks. I would like to install newer version of Webissues. I am not sure in few questions:
1. Update should be from my version to one higher, i.e. 1.1.1 to 1.1.2 then to 1.1.3 and finally to 1.1.4?
2. Before update I should make a backup of database but only this of any config files?
3. After put files on the server via ftp client how turn on installation process?
4. Database which I already have will work with newer version of Webissues + after update DB to newer (required) version, nothing should crash after correctly carry operation through?

I've login to the webissues and when I view the detail for each issue it displays the HTML tag
instead of the normal content. This occurred in the mobile website only not the web version.

Dear,

Thanks for great work of WebIssues.

In order to implement integrated login, I would like to get login information from WebIssues and use this information at other application.

If it is not able to get login info from webissues, then I should to implement login twice. To avoid login per each application, get login session info from webissues and should use this on other app.

Please let me know how to handle this matter.

After creating a drop down in a separate issue, would it be possible to go in and reference another drop down from a different issue? What I would like to to is have the same drop down (Over 1000 items) be global so if I update one I don't have to update them all.

Thanks again !