General discussion and support

Description

This forum is obsolete and kept for archival purposes only. Please report bugs and feature requests on GitHub.

Attachment file lost, after changed to new server

Submitted by matekhong on

Hi there!

I've changed web issue server to new one
I've used FTP to copy and replace in new server path
But when I refer to attached file in web issues I couldn't open it, I've check file path via FTP the attachment file still existing in file path but even I tried to open it direct from file path I couldn't open it.

How can I restore this attachment file?

Newbie incomming email question

Submitted by mordalis on

Hi,

I'm an absolute newbie with WebIssues. I installed it this morning and am currently trying to set email up.
My email server is on a different server than my webissues server.
I set up WebIssues to connect to my mail server and to receive the mail posted previously to the "webissues" account on the mail server.

I ran the Test and the connection works fine. This is confirmed by the log of the mail server.
I set up WebIssues to put the incoming mail to my "support" folder of my project.