Company Size? How's WebIssues working for you?
Hi all,
We are looking to roll out WebIssues within a company about 130 people strong. We will be using it as an incident management tool, but also track bugs, projects, and host a discussion board. I am thinking we might max out at 50-75 thousand tickets per year, but that number could greatly increase. I have a few questions please:
How many tickets per year do you generate?
What capacity are you using the system in?
Any service degradation?
Is the app holding up? (any differences between the web option and the desktop agent?)