General discussion and support

Description

This forum is obsolete and kept for archival purposes only. Please report bugs and feature requests on GitHub.

Unable to connect using the Windows Client

Submitted by vardyb on

Hello,

Thanks you for a great product. I have installed and configured the latest version of the web server earlier today (http://bugs.challengelogic.co.uk and all works well. I am also able to connect without issues using the Mac OS X client. However when I try to connect from a Windows 7 Machine using the Windows client I receive the following connection error:

Connection could not be opened: A network error occurred.

My colleague also on Windows 7 running the Windows Client also receives the same error.

Search by Bug ID

Submitted by hashim on

In my projects folder "bugs" I want to search by Bug Id as well in the search box. How can I enable searching by bug ID (e.g there is option of "Name","Created By" "Modified By" etc) I also want to add search by Bug ID.
If this search can be enable by UI or by changing some code please reply,Please I need help.

thanks in advance

email notification not working

Submitted by leeallan on

Hi

I have version 1.0.1 on a windows 7 pc, and all works fine.

I have version 1.0.2 on a windows 2008 server and it is set up almost exactly the same except a later version of php. Cron job is running, email settings are fine, notifications have been set up with a valid email address, the server can send emails via other methods, yet still no emails are being sent from web issues when teh cron job is run.

Can anyone help?

Regards

Lee.

Cannot get email notifications to work

Submitted by knightedbishop26 on

I am running WebIssues server 1.0.2. My server is hosted with GoDaddy. The WebIssues server is located at http://childwelfare-collaborative.org/referrals

Options I filled in on the WebIssues/Email Settings panel:
Standard PHP mail
Email address of the server: referrals@childwelfare-collaborative.org
For hyperlinks, the server URL is: http://childwelfare-collaborative.org/referrals/

I have a cron job set up. The command the cron job is running:
/web/cgi-bin/php5 "$HOME/html/referrals/cron/job.php"

Where to download 1.02 mac desktop client?

Submitted by knightedbishop26 on

Hello! The recent news says WebIssues 1.0.2 has been released, and part of the release notes say the appearance of the desktop client has been changed on Mac OS X. But, the Mac client available for download on the website is still version 1.0. Where can I download version 1.0.2 of the Mac client?

Thank you,
Jonathan